Contact Us

Need help with an order? For security and accurate order handling, all order-related support requests must be submitted through our Help Center.

Order support

Please submit your request using the same email address used at checkout. This helps us verify your order, protect your customer information, and review your request faster.

When contacting us about an order, please include: order number, purchase email address, description of the issue, photos of the item if damaged, defective, or incorrect, and photos of packaging if damaged.

You can also look up your order any time.

Important support notice

Please do not send returns to any address unless our support team provides written return instructions through an official support ticket. We do not guarantee support through social media comments, direct messages, or marketplace messages.

Business or legal inquiries

For non-order business or legal inquiries, please use the business contact method provided by RockTopTEES, operated as a sole proprietorship. Do not use business inquiry channels for order support -- order support must go through the Help Center.